Vehicle Dealer to Pay Rupees One Laks as compensation

The District Consumer Forum,in Hyderabad imposed a a penalty of  One Lakh Rupees against a vehicle Dealer for failing to replace a faulty horn in the vehicle which delivered.The incident took place in the year 2014.According toe complainant,when he purchased a new Maruti Alto from the dealer in Hydrabad .after six months,the vehicle showed lot of complaints including the defect to the horns.

When he rushed to the  service station , the dealer only repaired the horn instead of replacing the defective on.But the defect still remained.According to the complainant,due to the defective horn in his vehicle he was forced to drive very slow  and even met with road accident.H also alleged that  due to the low speed the petrol consumption is increased.

The Manufacture as well as the dealer tried to rebut the claim of the  complainant by ruling out the chances or road accident in the absence of horn fitted in the vehicle.

But the Forum upheld the allegation made by the complainant and  directed to the dealer and manufacture to pay compensation of Rupees One Lakh.

The forum up held that the possibility of involving in a road accident couldn't be ruled out in the absence of a proper horn fitted in the vehicle.